Only orders that have not been paid for (pending) can be cancelled by Cleverbridge.
So if you are yet to complete the offline payment OR do not wish not to proceed with the purchase, you can choose to cancel your order immediately.
(Once the payment is complete, the order can only be refunded)
Please contact Cleverbridge for order cancellations and be sure to specify your order/purchase reference number.
The ReviverSoft Team