Hi Lois,
I\'m afraid we need a bit more information on your recent purchase to help you out.
If you have purchased a ReviverSoft product, please consider visiting the page below and clicking on the product icon that corresponds to your purchase:
http://www.reviversoft.com/support/
This will then take you to a list of Frequently Asked Questions for reference and enable you to contact our dedicated support team for timely assistance.
Good luck!
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